1. What types of floral designs do you offer?

We specialize in premium wedding and event floral décor, including table arrangements, arches, ceiling installations, backdrop florals, and custom-designed pieces tailored to your theme and venue.

2. Do you provide customized designs?

Absolutely. Every event is unique, and we offer full customization based on your preferred color palette, style, and budget. You can share your mood board or reference photos, and our design team will craft a proposal for you.

3. How can I place an order or request a quote?

You can submit an inquiry through our WhatsApp or Contact Us page. Please include details like event date, location, and design preferences — we’ll respond within 2-4 hours with a quote and recommendations.

4. What is the lead time for production and delivery?

For standard products, we usually ship within 3-7 business days. For custom floral designs or bulk orders, production may take 2–4 weeks, depending on complexity and order volume.

5. Do you ship internationally?

Yes, we ship worldwide. We work with reliable logistics partners to ensure your floral decorations arrive safely and on time. Shipping costs and timelines vary by destination.

6. Can I order just the metal frames or structures?

Yes, many of our floral pieces can be purchased as frame-only options. Please mention this in your inquiry, and we’ll share available styles and pricing.

7. What payment methods do you accept?

We accept PayPal, credit card,ALiBabaPay and bank transfer. For large or custom projects, installment or partial payment options can be discussed.

8. Do you offer wholesale or partnership opportunities?

Yes. We work with wedding planners, event decorators, and floral studios worldwide. Please contact us for wholesale catalogs and collaboration details.